Privacy Policy
How information is used when you shop or contact orendai.
Last updated: October 7, 2026
Who we are
orendai operates orendai.shop. Contact orendai at support@orendai.shop, +1 (315) 219-0642, or 120 Elmwood Ave N, Waterville, NY 13480, United States.
Information you provide
When you place an order, request customer support, or communicate with us, you may provide your name, email address, telephone number, shipping and billing addresses, order details, and the contents of your message. Payment-related information may be handled by the payment service used to process a transaction.
How information is used
We use relevant information to process payments, fulfill and deliver orders, respond to questions, manage returns and refunds, resolve transaction issues, and meet applicable business and legal obligations.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. We do not name a provider unless it is part of the service you use.
Browser storage
This website uses local browser storage to keep the products, selected sizes, and quantities in your shopping cart between visits on the same browser. The cart record does not contain your contact details, address, or payment details. See our Cookie Policy for further information.
Keeping information
Information is retained as needed for the purpose for which it was collected and for applicable obligations. The information involved and the reason for holding it determine how long it is needed.
Your requests
You may contact us to ask about your information or request access, correction, or deletion, subject to applicable requirements. We may need information to verify that a request concerns your data.
Policy updates
We may update this policy when our practices change. The date displayed on this page identifies the current version.
Contact
Contact orendai at support@orendai.shop, +1 (315) 219-0642, or 120 Elmwood Ave N, Waterville, NY 13480, United States.
Questions? support@orendai.shop